Privacy Policy
Effective Date: [2/4/2025]
Top Notch Heating, Cooling & Geothermal, Inc. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data, including SMS consent.
1. Information We Collect
We collect the following types of personal information when you interact with our services:
- Name, email address, phone number, and other contact details.
- Information you provide when opting into SMS communications.
- Usage data related to interactions with our website and services.
2. How We Use Your Information
We use your personal information for the following purposes:
- To communicate with you, including sending SMS notifications, updates, and promotional messages (if consented).
- To provide, improve, and personalize our services.
- To comply with legal and regulatory requirements.
3. Who We Share Your Information With
We do not sell or rent your personal information. We may share your information with:
- Service providers who assist in operating our business (e.g., SMS delivery platforms).
- Legal authorities when required by law or to protect our rights.
4. SMS Consent Policy
By providing your phone number, you consent to receive SMS messages from us. Your SMS consent will not be shared with third parties for marketing purposes. Message and data rates may apply. You can opt out at any time by replying "STOP" to any message.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Choices & Rights
You have the right to:
- Opt out of SMS communications at any time.
- Request access to, correction, or deletion of your personal data.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Top Notch Heating, Cooling & Geothermal, Inc.
6150 Conrad Rd, Mancelona, MI 49659
info@topnotchheatandair.com
231-350-8052